If there is one thing that we want to be known for, it is caring about our clients. As a company that provides software to many different types of practices, we are working with experts in the field, and the input we receive is unmatched. In return, we want to give them the best possible software that they could use, with something that the competition doesn’t have: three user options.
We are constantly updating, testing, and finding ways to revamp our software, and we truly believe that putting our clients’ needs first has led us to where we are today.
Wise Option is special in many ways, one of them being that we operate under a three-application model. This model is very rare, and you do not see it very often. Not only can you access your centralized data center from one place, but you can also access it from three: desktop, web, and mobile.
At Wise Option, you’ve got options! Are you sitting in your office logging numbers? Hop on your desktop. Taking your laptop home? Maybe you want to use our WebApp. And if you are on the road for work, you can check your data from your phone! On each application, you will be able to access the same data, since it is all stored in the cloud. And in the event that one of the user interfaces fails, you can hop on another.
Yes, it’s convenient, but why does this make us special? Because if it was easy, everyone would be doing it. With many of these programs, you are locked into one application or will have a limited view from another. With Wise Option, gone are the days of redundancies and backup files that crowd the database. We approached it from a client-needs perspective, striving to give an excellent experience.
Does this mean that it is more costly? Yes. But we believe that you can’t put a price on your peace of mind. You are paying for mobility, support, and competitive advantage. Ultimately, your ROI is going to be higher in the long run. Make the switch to your wisest option.
When it comes to your practice, have you ever been overwhelmed? Be honest, we’ve all been there. Now, take it one step further. Why were you overwhelmed, and what could have helped you in that moment?
Now, I want you to picture yourself in better days, when your practice is working like a well-oiled machine. Incredible workflows, seamless communication, where the days just run smoother. Wise Option can get you there.
The reality is when the volume hits hard and we start to get stressed it is often because our methods and protocols are lacking and we either don’t have or are not correctly utilizing our support. This support could be software, it could be your team, etc.
This may sound trivial, but prioritizing your sanity is also a key component of your model. When stress is high, we can panic or rush to meet deadlines, which can lead to open gaps in data, missed charges, and unhappy customers. It is more than normal for overwhelm to come when your business is booming, and this is why it is so important to have a solid foundation in place.
Your methods and protocols do not have to be 100% perfect before you begin to implement them. At that rate, you will never start as there is always room to grow. Starting is the first step. We recommend having logs and books for everything and outlining each step of the process. Turn it into a system for everyone to learn. Ask your staff for suggestions, have monthly meetings, and pick their brain about what is working and what is not.
We understand that not every business can start off with software. However, once you are bringing in a considerable amount of volume, software is going to help immensely. And by the time you get to the stage where you need this software, you will have laid the foundation for a successful transition. Even better, when you choose Wise Option for your practice management software, we will be here to help you every step of the way. Check out our software today!
Position: Account Manager Company; Wise Option Industry: SAAS, Veterinary Practice Management Software Company Type: Work From Home (WFH), Full-Time Wise Option has provided veterinary practices and hospitals across the country with an innovative and productive way to manage their practices. Our team strives to create relationships built on trust, integrity, and productivity, both within the company and with our clients. The best part is, we have fun doing it! Essential Functions: As an account manager, you will work under our Support and Implementation Manager. You will serve as the primary point of contact between the company and new and current Wise Option Users. You will collaborate with the team and various departments to see that relationships are nurtured and communication is running smoothly. As an AM, you will be proactive with customer service, working to mitigate issues and answer queries. Additionally, you will coordinate and facilitate software implementation and training for new users. Qualifications: Required:
- High School Diploma or equivalent required
- Willing to work CST business hours
- Own a laptop or computer
- Strong comprehension and in-depth experience with Wise Option software
- Ability to travel for on-site user training (approximately 90% WFH, 10% travel)
- Cannot currently work for a Wise Option client
- Excellent communication and relationship management skills
- Demonstrated ability to ensure client objectives are met with a positive attitude
- Excellent problem-solving skills involving analytics, troubleshooting, and fact and conclusion establishment
- Experience with customer service
- Health Insurance
- Phone Bill Allowance
- Internet Service Allowance
- Base Salary + Bonuses
- Referral Bonus
*Please submit applications to firstname.lastname@example.org using the subject line “Account Manager Job Listing”